Your mobile information stays protected.

Who operates TrackMyBite

TrackMyBite is a service operated by TrackMyBite LLC, 10910 Long Beach Blvd, PMB 103, Lynwood, CA 90262. TrackMyBite administers the TrackMyBite Arrival Alerts messaging program. Participating food vendors are independent businesses and do not operate the messaging program.

Information we collect

When you send an enrollment text after scanning a TrackMyBite QR code, we may collect your mobile number, message contents and time, the participating vendor and stop associated with the enrollment code, consent and subscription records, support communications, delivery information, and technical information needed to operate and secure the service.

How we use information

We use this information to provide requested arrival and limited service alerts, manage subscriptions and opt-outs, respond to HELP and support requests, prevent misuse, document consent, comply with law, and improve TrackMyBite.

Mobile information and messaging consent

TrackMyBite does not sell, rent, or share mobile phone information, text messaging originator opt-in data, or messaging consent with participating vendors, third parties, or affiliates for their marketing or promotional purposes. We may provide information to telecommunications carriers and service providers solely as necessary to operate and deliver the requested service, subject to appropriate confidentiality and data-protection obligations, or when required by law.

Participating vendors

Participating vendors cannot view customer mobile numbers or messaging-consent records through TrackMyBite. Vendors are not permitted to call or text subscribers through the service. They may provide structured operational information, such as arrival or service status, which TrackMyBite uses in approved message templates.

Text messaging

Customers enroll by reading the disclosure at a participating vendor, scanning its QR code, and choosing to send the prefilled text. Scanning alone does not enroll a customer. You may receive up to three messages per week for each subscription. Message and data rates may apply. Reply STOP to cancel or HELP for assistance. Consent is not a condition of purchase.

Retention, security, and choices

We retain consent, suppression, and related records as reasonably necessary to provide the service, resolve disputes, and meet legal and compliance obligations. We use administrative, technical, and physical safeguards appropriate to the information we process. You may request access, correction, or deletion, subject to lawful retention requirements.

Contact

Email support@trackmybite.com or write to TrackMyBite LLC, 10910 Long Beach Blvd, PMB 103, Lynwood, CA 90262.