Support
Help with TrackMyBite texts.
Messaging support is provided by TrackMyBite, operated by TrackMyBite LLC—not by participating vendors.
How do I stop messages?
Reply STOP to any TrackMyBite message. You may receive one final confirmation and then no more program messages unless you enroll again.
How do I get help by text?
Reply HELP. You can also email support@trackmybite.com.
Why did I not receive an arrival alert?
Wireless delivery, device connectivity, geofence accuracy, route changes, or vendor operations can delay or prevent an alert. Arrival notices are informational and not guaranteed.
Does the vendor receive my phone number?
No. Participating vendors cannot view subscriber mobile numbers or messaging-consent records through TrackMyBite.
How do I report an unwanted message?
Reply STOP immediately and email support@trackmybite.com with the date and approximate time. Do not include sensitive information.
Contact TrackMyBite
support@trackmybite.com
TrackMyBite LLC
10910 Long Beach Blvd, PMB 103
Lynwood, CA 90262